A We offer specialised selection guidance tailored to industry applications (construction, machinery, wind power) and usage requirements (load-bearing capacity, corrosion resistance), assisting in matching optimal steel grades.

A Our products meet ASTM, EN, JIS, GB and other international/industry standards. Comprehensive quality inspection reports covering material analysis and mechanical properties are available.

A We cover mainstream materials including carbon steel, alloy steel, galvanized steel, and stainless steel. Specifications encompass plates,coils,pipes,and more. We support bespoke orders for material composition, dimensions, and lengths to meet specialised requirements.

A We accept mainstream international payment methods including T/T and L/C.

A Stock orders ship within 3-7 working days; custom orders require 15-30 working days, subject to order volume and specifications.

A Standard products have an MOQ of 1 tonnes. Small trial orders are accommodated to assist new clients in verifying quality.

A Upon dispatch, we provide tracking numbers and links for real-time shipment updates. Dedicated personnel monitor progress and provide timely feedback.

A Primarily sea freight (15-45 days), supplemented by air freight and international courier (7-15 days). Customised shipping solutions available upon request.

A Comprehensive technical consultation is available throughout the process to assist with usage issues.

A Provide evidence of the issue (photographs/inspection reports) within 7 days of receipt. Following verification and mutual agreement, we offer either replacement or refund.

A Goods undergo multiple inspections including material verification, dimensional checks, visual inspection, and weight measurement. Compliance certificates such as quality inspection reports and Certificates of Origin can be supplied.

A Typically, an import licence and a copy of the commercial invoice are required. Specific requirements will be communicated in advance based on the target market's customs regulations, and we will assist with preparation.

A We adapt to local compliance standards based on your target market (e.g., Europe, America, Southeast Asia) and assist with import registration.

A A full suite of customs clearance documents can be issued, including commercial invoices, packing lists, certificates of origin, quality inspection reports, and bills of lading.